We would not want to see the distribution of Bosch certified shops be reduced due to onerous requirements from Bosch. They should still be free to charge a fee for changing setting needed due to drive train modifications or other work done at the LBS beyond warranty or basic firmware updates. Their Bosch certification and access could be rescinded if they charge a customer in violation of this policy. Displays the basic information of a computer and diagnoses its built-in devices. We would not want to see the distribution of Bosch certified shops be reduced due to onerous requirements from Bosch.Ī quicker intermediate solution would be for Bosch to mandate that Bosch Certified shops provide free of charge, any system or motor firmware updates and setting adjustments like increased torque values or ability to switch lights on and off at the control head. Welcome to the Bosch eBike Systems Partner Portal Enter the Bosch eBike Systems Partner Portal and experience our growing platform for all digital services offered by Bosch eBike Systems. They should still be free to charge a fee for changing settings needed due for drive train modifications or other work done at the LBS beyond warranty or basic firmware updates. Their Bosch certification and access could be rescinded if they charge a customer in violation of this policy. If your shop charges you, they do not share any of that revenue with Bosch.Ī quicker intermediate solution would be for Bosch to mandate that Bosch Certified shops provide free of charge, any system or motor firmware updates and setting basic values and adjustments like increased torque values or ability to switch lights on and off at the control head. Have you ever wondered what the Bosch diagnostic software shows the bike technician when you take it for a service. Print outs of eBike Diagnostics from Bosch As part of a Full eBike Service you can request a print out of the diagnostics systems from Bosch. There is no 'revenue steam' that flows to Bosch when our bikes are updated at the shop and charged for it.

There still could, and likely should, be some settings that will be reserved to be made only through an LBS diagnostic system.

It would be nice if we could do this just as we can update the firmware on a Bosch Nyon.

Bosch diagnose software e bike